It is known that the Government of Ethiopia is undertaking vast and numerous developmental programs to achieve the Growth and Transformation Plan (GTP) series laid out for the holistic renaissance of the country. The Addis Ababa – Adama Expressway (AAE) is one of the construction mega projects developed as part of GTP-I which is open for traffic and administered by the Ethiopian Toll Roads Enterprise. Other expressways (Modjo-Hawassa and Adama-Awash) are underway and many more are planned for future development and operation in line with the dynamic socio-economic development of Ethiopia.
A toll operator is responsible for managing and operating toll booths or electronic toll collection systems on highways, bridges, or tunnels. Their primary duties include collecting toll fees from drivers, ensuring the smooth flow of traffic, and providing customer service to motorists who may have questions or issues with toll payments. In modern settings, toll operators may also monitor and maintain automated toll collection systems, handle discrepancies in payment, and ensure that all transactions are accurately recorded. They play a crucial role in maintaining efficient toll operations, contributing to infrastructure funding and traffic management.
